kvnpoa Posted November 26, 2020 Report Share Posted November 26, 2020 The browser extension is often logged out due to a reboot, shutting down the browser,... I have some suggestions for a better user experience: - When logged out, the extension now suggests to browse to your passwordstate tenant. It would be easier to have our server linked in that message - The idle session timer should be extendable so you only have to log in once a day - Instead of browsing to the passwordstate website in a tab, it would be nice to login from the extension Link to comment Share on other sites More sharing options...
support Posted November 27, 2020 Report Share Posted November 27, 2020 Hello kvnpoa, I think there may be a technical issue with your browser extensions communicating with the API in Passwordstate, as you should not be logged out of the extension like this. Have you enabled any options on the screen Administration -> Browser Extensions Settings, to log yourself out of the extension? Or do you use any Load Balancers or Reverse Proxies, which may be inteferring with this? Regards Click Studios Link to comment Share on other sites More sharing options...
kvnpoa Posted November 27, 2020 Author Report Share Posted November 27, 2020 Hi, The idle timer in Browser extension settings is set 0 (disable). We do have a testing and production environment and I occasionally switch between them. I now also configured the URL of our productionserver in administration --> browser extension settings. I'll keep you posted, thanks. Link to comment Share on other sites More sharing options...
kvnpoa Posted December 3, 2020 Author Report Share Posted December 3, 2020 The extension logging out problem is now fixed, thanks. Link to comment Share on other sites More sharing options...
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