support Posted August 1, 2016 Share Posted August 1, 2016 To enable Passwordstate to reset passwords for accounts on remote hosts in your environment, you must ensure you have the following prerequisites set up: Web server and remote host requirements - https://www.clickstudios.com.au/downloads/version9/Passwordstate_Privileged_Account_Management_Manual.pdf In the Passwordstate user interface: Hosts need to be added in under the Hosts tab -> Hosts Home -> View All Hosts Records screen Some systems require a Privileged Account to perform the password reset on the remote host. To determine if you need to set up a Privileged Account, check Section 7 of this guide: https://www.clickstudios.com.au/downloads/version9/Passwordstate_Privileged_Account_Management_Manual.pdf A Password List that is configured for Password Resets (Screenshot below of this setting when creating or editing a Password List) Quick Information About Privileged Accounts: After creating a privileged account, for security reasons only the person who created it is granted access to use it. If you find you create a Password Record, but cannot see the Privileged Account that you thought was already in the system, go back into the Administration -> Privileged Account screen and confirm you have access to it (any any other user in Passwordstate that you need) Screenshot below shows where this can be configured: Link to comment Share on other sites More sharing options...
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