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support last won the day on July 13

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  1. Hi Jean, No, you cannot just do this for the extension alone. And that's mainly because users can still see the value of the passwords within the full UI, which defeats the purpose of hiding it in the browser extensions. Regards Click Studios
  2. Hi Jean, You should be able to do this by hiding passwords in the UI of Passwordstate also, based on the setting you see in my screenshot below. Regards Click Studios
  3. Hello Garry, We believe this issue is caused by you not following the upgrade instructions correctly - you are first meant to upgrade to build 8995, and then you can upgrade to version 9. Can you please restore your system, and as of next Monday, we are releasing build 9300, with a lot easier upgrade process. Thanks very much. Regards Click Studios
  4. Hello Mike, The only way this would be possible would be to add anothr binding in IIS, and then modify the Base URL field on the screen Administration -> System Settings -> Miscellaneous tab. By changing the Base URL though, this will be used in different areas of our software i.e. links in emails, when running reports which talk to the API, etc. So this might not be ideal. If you can use an Active/Active setup for SQL and Passwordstate, then this polling does not need to communicate to the API. You can have an active/active using either SQL Basic Availability Groups, Always On Availability Groups, or SQL Clustering. Regards Click Studios
  5. Hello, If you go to the screen Administration -> System Settings -> Email Alerts & Options, there is the setting below: With the Self Destruct Message feature, and Emailing Permalinks, send these emails via the Email Address of: *The user who is logged into Passwordstate *The mailbox account settings you see below on this page Hopefully this helps. Regards Click Studios
  6. Hello, We have had a few reports of that when installing on the same server, and it will be fixed for next release - due in a week or 2. There just seems to be some sort of conflict with the InstallAware application when used on the same machine. Regards Click Studios
  7. Hello Emad, You can download from the following page without registering to download - https://www.clickstudios.com.au/passwordstate-checksums.aspx Regards Click Studios
  8. Hello, As communicated to all customers, our In-Place Upgrade feature has been offline for a while now, whilst we work on a new upgrade process. This new simplified upgrade process will be available in 2 to 3 weeks time, so please wait until that release before again attempting to upgrade. You will be able to find the updated Installation Instructions on our page here - https://www.clickstudios.com.au/documentation/default.aspx Regards Click Studios
  9. Hello, We've answered your support ticket via email this morning. Regards Click Studios
  10. Hello Daniel, As of version 9 this is required, as we've made the Password Resets and Account Heartbeats consistent with all other types of accounts, where we now use PowerShell scripts for this purpose. Regards Click Studios
  11. Hello Daniel, This PowerShell module is required to be installed on your Passwordstate web server, so we can only presume someone has now uninstalled it. Below are the instructions for this, and please restart the Passwordstate Windows Service after making this change. Open PowerShell as Admin, and run the command: Add-WindowsFeature RSAT-AD-PowerShell Regards Click Studios
  12. Hi Jimmy, This affects any Chromium based browser, including Edge. Regards Click Studios
  13. Hello Jimmy, Google recently made a change in Chrome which broke this functionality, but we have a fix coming in the next release, due in about 3 weeks time. Regards Click Studios
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