D. Höfer Posted March 15, 2021 Share Posted March 15, 2021 Hello everyone, i found an issue with the current v9 - which also the upgrade to 9073 couldnt resolve for us. since 4 March 2021, after upgrading to v9 from v8, no automatic backups where performed, also manual backup cant be performed either. following errors are shown: We are not able to select a user for performing the tasks: After click on OK, the window closes and nothing happens. Any workaround? Link to comment Share on other sites More sharing options...
support Posted March 15, 2021 Share Posted March 15, 2021 Hello D. Hofer, On your second screenshot above, there is a tab called 'Instructions'. Can you please follow the appropriate instructions here to configure this feature with the correct settings/permissions. Thanks very much. Rgeards Click Studios Link to comment Share on other sites More sharing options...
D. Höfer Posted March 17, 2021 Author Share Posted March 17, 2021 After working through the instructions doc, we kinda have it working, but still get an error. the backup files will be created, but the job still exits with this error: test permissions: run backupjob: The files created: Our path settings (we also tried to save it in two folder separated "web" and "db", didnt change anything.) //EDIT: FYI, for test purpose we changed the folder permission to EVERYONE full access, which did not solve the error message. Link to comment Share on other sites More sharing options...
support Posted March 18, 2021 Share Posted March 18, 2021 Hello, It looks like you are using a Share here, so can you please check the required permissions in the following document https://www.clickstudios.com.au/downloads/version9/Passwordstate_Automatic_Backups.pdf under the section '4. Backup Permissions and Prerequisites'. Regards Click Studios Link to comment Share on other sites More sharing options...
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