Oracle Discovery, Resets or Validations fail: Could not load file or assembly Oracle.ManagedDataAccess.dll' or one of its dependencies

[support]

Issue:

You are seeing the error below when trying to perform resets, discoveries or heartbeats on Oracle database accounts:

 

Fix 1:

Ensure you have downloaded and installed the Oracle ODAC components as per Section 4 of the Privileged Account Management Guide: https://www.clickstudios.com.au/downloads/version9/Passwordstate_Privileged_Account_Management_Manual.pdf

 

Fix 2:

In Passwordstate, check the path in Administration -> System Settings -> Password Resets tab for the path to your Oracle ODAC components.  Confirm this path is the correct path where you have them installed on the web server.

 

Fix 3:

Log into your web server and open the properties of the Oracle.ManagedDataAccess.dll file.  It's possible it is blocked, and unblocking this file will fix this issue.  You should restart your Passwordstate service if you unblock this file.

 

Regards,

Support