Featherhail Posted July 5, 2021 Share Posted July 5, 2021 Hello, I'm currently trying to get my Passwordstate installation onto the latest version. During the upgrade process the following error message is being presented: - Stopping Passwordstate Windows Service..... - Compressing and backing up web files..... - Backing up database..... - Removing old backup files..... - Download started..... - Extracting new files..... - Upgrade error detected - Das Ende des Datensatzes im zentralen Verzeichnis wurde nicht gefunden. - Method = ExtractBuildButton_Click Please check/test your settings on the screen Administration -> Backups and Upgrades -> Settings button. There is also full documentation and troubleshooting steps in the Security Administrators Manual under the Help menu - refer to the section "Backups and Upgrades". I tried a manual upgrade, but while it says everything was upgraded successfully the old version 8973 still remains. Any ideas? We're running Server 2012 with SQL Server 2017. Link to comment Share on other sites More sharing options...
support Posted July 7, 2021 Share Posted July 7, 2021 Hello, As communicated to all customers, our In-Place Upgrade feature has been offline for a while now, whilst we work on a new upgrade process. This new simplified upgrade process will be available in 2 to 3 weeks time, so please wait until that release before again attempting to upgrade. You will be able to find the updated Installation Instructions on our page here - https://www.clickstudios.com.au/documentation/default.aspx Regards Click Studios Link to comment Share on other sites More sharing options...
Featherhail Posted July 7, 2021 Author Share Posted July 7, 2021 Ok, thanks. I'll wait then. Link to comment Share on other sites More sharing options...
support Posted July 7, 2021 Share Posted July 7, 2021 Link to comment Share on other sites More sharing options...
Featherhail Posted August 4, 2021 Author Share Posted August 4, 2021 Hey, I just wanted to let you know that I now successfully upgraded to version 9300 by using the Upgrade Instructions provided here: https://www.clickstudios.com.au/downloads/version9/Upgrade_Instructions.pdf Link to comment Share on other sites More sharing options...
support Posted August 5, 2021 Share Posted August 5, 2021 Excellent - thanks for letting us know Link to comment Share on other sites More sharing options...
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