Backup Failure - Access is denied when trying to establish a Powershell Session

[Peter Reiter]

I upgraded our passwordstate installation to built 9117 and implemented the local user backup settings. (based on the description: https://www.clickstudios.com.au/downloads/version9/Passwordstate_Automatic_Backups_Local_Account.pdf) 

 

After test the permissions I became following error message:

 

- Testing stopping and starting of Windows Services.....
- Testing writing files to the Passwordstate Folder.....
- Testing if files can be written to the backup share.....
- Testing for correct version of PowerShell on web server.....
- Testing SQL Server database server prerequisites.....
- Testing SQL Server database backup.....

Failed: Access is denied when trying to establish a Powershell Session to localhost. Please ensure Powershell Remoting is enabled on localhost and also pass\passadmin is a member of 'Remote Management Users' built-in security group on localhost, and also has 'db_backupoperator' rights to the Passwordstate Database. Also, check share permissions are set correctly as per Passwordstate documentation.

Please refer to the Instructions tab for full documentation and troubleshooting steps.
 

 

Do you have any idea about this problem, because I checked every settings again?

 

Thanks!

 

Peter 

[Sharon Fields]

Peter,

 

Did you end up working out what this issue was? As i am having the same problem.

 

Thanks

[support]

Hi Sharon,

 

You are welcome to log a support call with us if you have an active annual support license:  https://www.clickstudios.com.au/support.aspx

 

Alternatively, try backing up Passwordstate manually, and the perform an upgrade to the latest build, and try running through the backup documentation again.  It could possibly be a bug in the build you are running: https://forums.clickstudios.com.au/topic/13911-manual-backup-using-sql-management-studio-tools/ 

 

 

Regards,

Support