Traceout Posted February 14, 2022 Share Posted February 14, 2022 Hello, I just finished my first 30 days as a free user and I'm now locked out of the passwordstate database due to needing a key. I've emailed sales@clickstudios.com.au to request the Free 5 licenses for our small business but have not heard back and its been a couple weeks. Has anyone else had trouble getting the free passwordstate license? Would anyone at passwordstate be able to reach out and help me get the license? Thanks! Link to comment Share on other sites More sharing options...
support Posted February 14, 2022 Share Posted February 14, 2022 Hello, We've checked, and the only email we see from your email domain is a quote you filled out online for 5 licenses. We've just sent you your free 5 user license key - can you check you've received it? Regards Click Studios Link to comment Share on other sites More sharing options...
Traceout Posted February 14, 2022 Author Share Posted February 14, 2022 I received the licenses. Thank you for the quick response! Much appreciated! Would you also be able to advise if we are able to update our versions going forward with the free version? Thanks! Link to comment Share on other sites More sharing options...
support Posted February 14, 2022 Share Posted February 14, 2022 Hello, Yes, you can upgrade with the free version. The free version is fully featured, but does not come with any technical support. Regards Click Studios Link to comment Share on other sites More sharing options...
mfc166 Posted October 2, 2023 Share Posted October 2, 2023 Hello! I am not receiving a response to my request for 5 free licenses. Link to comment Share on other sites More sharing options...
support Posted October 3, 2023 Share Posted October 3, 2023 Hello mfc, We've just responded to your request, asking for the desired Registration Name for your license keys - below is an example of what we request from all customers, and we need you to fill out these details. "I would like to continue using the Free 5 User version of Passwordstate, and are requsting a license key made out to the following Registration Name: Registration Name: <Enter Your Desired Registration Name Here> " Regards Click Studios mfc166 1 Link to comment Share on other sites More sharing options...
mfc166 Posted October 5, 2023 Share Posted October 5, 2023 Thank you very much! Link to comment Share on other sites More sharing options...
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