KeePass Import - Error 403 - Forbidden

[support]

Issue:

If using Passwordstate Build 9435 or higher, and trying to import some passwords through the Tools -> Import Passwords menu, you may see and error as per below screenshot:

 

 

Fix:

Go to Administration -> System Settings -> Miscellaneous, and check the Base URL at the top of this page.  This URL must be the exact URl you use to access Passwordstate.  Sometimes users may have this set using HTTP, but it should always be HTTPS.

 

If this doesn't fix the issue, try bypassing your Load Balancer or Proxy if you have one.

 

Regards,

Support