HMAC Validation Failure

[Katrina]

Hello, I just updated our password state reset portal to build 9583 this morning. We can hit the website however, when people answer their security questions and click next they receive the HMAC Validation Failure error. Has anyone seen this before or could assist?

[support]

Hi Katrina,

 

Thanks for working with the team in identifying this as a bug, and we will let you know as soon as we have a fix.

Regards

Click Studios

[Michelle]

I am having this same error - and within the administration section cannot reset users passwords either so the functionality is not working at all. 

[support]

Hi Katrina and Michelle,

 

We just released build 9593, which includes two fixes for the issues you've identified above.

 

You can download the latest build from here, and you only need to upgrade the core product, and not the Password Reset Portal itself - https://www.clickstudios.com.au/passwordstate-checksums.aspx

Sorry for the issues, and thanks again for reporting it.

Regards

Click Studios

[Michelle]

The update to 9593 fixed everything up! Thanks so much for the amazing support!

[support]

Cheers Michelle