Katrina Posted August 1 Report Share Posted August 1 Hello, I just updated our password state reset portal to build 9583 this morning. We can hit the website however, when people answer their security questions and click next they receive the HMAC Validation Failure error. Has anyone seen this before or could assist? Link to comment Share on other sites More sharing options...
support Posted August 2 Report Share Posted August 2 Hi Katrina, Thanks for working with the team in identifying this as a bug, and we will let you know as soon as we have a fix. Regards Click Studios Link to comment Share on other sites More sharing options...
Michelle Posted August 8 Report Share Posted August 8 I am having this same error - and within the administration section cannot reset users passwords either so the functionality is not working at all. Link to comment Share on other sites More sharing options...
support Posted August 9 Report Share Posted August 9 Hi Katrina and Michelle, We just released build 9593, which includes two fixes for the issues you've identified above. You can download the latest build from here, and you only need to upgrade the core product, and not the Password Reset Portal itself - https://www.clickstudios.com.au/passwordstate-checksums.aspx Sorry for the issues, and thanks again for reporting it. Regards Click Studios Link to comment Share on other sites More sharing options...
Michelle Posted August 9 Report Share Posted August 9 The update to 9593 fixed everything up! Thanks so much for the amazing support! Link to comment Share on other sites More sharing options...
support Posted August 9 Report Share Posted August 9 Cheers Michelle Link to comment Share on other sites More sharing options...
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