Jump to content

Browser Based Launcher black screen


Recommended Posts



After upgrading Passwordstate to version 9630 and also updating the internal gateway to version 2.1 the Browser Based Launcher stopped working.

If we launch an session it seems to connect but the page stays black.


We have an test Passwordstate server where the same problem occured.

Reinstalling the newest (version 2.1) gateway was not the solution.

But installing the older version (version 2.0) worked for the test server, but not the production server.


They both use the same certificate and are installed the same way.

everything worked before the upgrade to Passwordstate version 9630, we came from version 9595.



Please let me know if you have an suggestion, thank you in advance.





Link to comment
Share on other sites


Sorry you're having some issues.


So we do not share any sensitive information on the forums, can you please log your support ticket here - https://www.clickstudios.com.au/support.aspx


Can you please also run this script on your Passwordstate web server, and provide the results in your support ticket - https://forums.clickstudios.com.au/topic/2518-passwordstate-support-information-script/


Click Studios


Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...