Query App Server SSL Public Key - Mobile Apps iOS and Android connection issue

[support]

Issue:

If you are need to replace the certificate on your AppServer URL, you will need to re-query the SSL public Key.  This shows how to do this:

 

Now you'll need to log out of your App on your mobile device if you aren't already, and repair the App by scanning in the QR code under your own personal preferences.  This process is required as the new SSL Public Key for your new certificate is embedded within that QR code, so this loads up the new certificate on your phone.

 

Regards,

Support