FwSupport Posted August 22, 2023 Share Posted August 22, 2023 Hi there, I try to perform the upgrade to the newest build. But first, have to go threw the build 8995. When performing the database upgrade from 8903, it failed with the error (see txt file below). I am already in contact with a tech about that but I guess we do not have the same GMT and we are stucked with the company direction that can't access password and important information. Please help me. UpgradeLog.txt Thanks a lot for your help. Link to comment Share on other sites More sharing options...
support Posted August 23, 2023 Share Posted August 23, 2023 Hello, Have you been receiving our emails - we've provided a fix for you? The upgrade has failed, as someone in your team has removed NTFS permissions from the Passwordstate folder. Regards Click Studios Link to comment Share on other sites More sharing options...
support Posted August 24, 2023 Share Posted August 24, 2023 Hello, We have not heard back from you via emails, or this forum, so we assume you have resolved this now? Please let us know. Regards Click Studios Link to comment Share on other sites More sharing options...
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