Logging in fails with General Error when using Citrix Netscalar, after upgrading to build 9835

[support]

Error:

Build No '9835' - Error Code = The anti-forgery token could not be decrypted. If this application is hosted by a Web Farm or cluster, ensure that all machines are running the same version of ASP.NET Web Pages and that the <machineKey> configuration specifies explicit encryption and validation keys. AutoGenerate cannot be used in a cluster., StackTrace = at System.Web.Helpers.AntiXsrf.AntiForgeryTokenSerializer.Deserialize(String serializedToken) at System.Web.Helpers.AntiXsrf.AntiForgeryWorker.Validate(HttpContextBase httpContext) at uRM=.zSI=.uhM=(Object zyI=, EventArgs 0CI=)

 

Fix:

Set up Session Persistence in the Netscalar.  This is under the Configuration tab -> Traffic Management -> Load Balancing -> Virtual Servers page.  If you open your virtual server you use for Passwordstate, then you can enable Persistence like my screenshot below:

 

 

Regards,

Support.