Use browser Developer Tools to capture network traffic for Browser Extension

[support]

Issue:

You are trying to configure the Passwordstate browser extension but are getting a Connection error, server not available error message, or Error, connection timed out and the browser extension icon stays Red in colour

 

Troubleshooting Steps:

Please follow this process below to capture the network traffic when this issue occurs, and forward that onto Click Studios support for analysis.

 

Step 1:

Click on the Manage Extensions button

 

 

Step 2:

Enable the Developer Mode option, and then click Background.html link, and this will open a separate browser window with the developer tools

 

 

Step3:

Log into Passwordstate, then try Logging into the extension

 

 

Step 4:

This will generate some traffic under the Network tab in the Developer tools window.  Save the output to a .har file and forward that onto Click Studios support to look at.

 

 

Regards,

Support