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Resetting the Passwordstate Setup Process

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If you run into any issues during the install of Passwordstate, you can retry setting it up by following the instructions below.  The instructions differ slightly depending on if you are running Passwordstate 8, or Passwordstate 9.


  1. Using SQL Server Management Studio, delete the passwordstate database, and passwordstate_user SQL Account as per the screenshots below
  2. If using Passwordstate 9, copy the file c:\inetpub\passwordstate\setup\scripts\master_files\web.config.install to the location c:\inetpub\passwordstate. Rename the file to web.config (You should delete any existing web.config file before renaming to avoid errors). Skip to Step 4
  3. If using Passwordstate 8, copy the file c:\inetpub\passwordstate\setup\scripts\master_files\web.config to the location c:\inetpub\passwordstate, overwriting the file which exists there
  4. If the file c:\inetpub\passwordstate\setup\Setup_Progress.txt exists, please delete it
  5. Now point your browser the URL you specified during the initial install, and run through the initial set up process again.







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