Jump to content

AD Error


Recommended Posts

Hi there,


we are having this error since today.


Active Directory Query Error
It appears an error has occured trying to query Active Directory for user information.

Please check the 'Active Directory Domain Name' value specified below is correct. If not, please update in the 'Active Directory Domains' screen.


We did not change anything, the  but we are not able to add new user via AD. This is only happening if we search for users, security groups is working.


Best regards


Link to comment
Share on other sites


This is very strange that this has just stopped working for you. The only thing I can think of which may cause this is the password being wrong for the Privileged Account Credential which is associated with your domain in Passwordstate, but if this was the case you also should not be able to search for security groups, so it is very odd.


Can you please contact us via our Support page, as we will need you to share some screenshots of your setup so we can troubleshoot this - https://www.clickstudios.com.au/support.aspx


Thanks very much.



Click Studios

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...