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Active Directory Users


GuidoPinamonti

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When I go to add permissions to a discovery job and I try to search for an AD user, not all of my AD users are showing up. The Administration | Active Directory Domains appears to be set up correctly along with the privileged account credential. Is there some reason I wouldn't be able to see all of my AD users in order to change permissions on a discovery job? Thanks in advance.

 

Guido

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Hi Guido,

 

When applying permissions throughout Passwordstate, we do not query AD live for users and security groups - they must be already imported into Passwordstate.

If you go to the screen Administration -> User Accounts, do you see these users?

Regards

Click Studios

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Hi Guido,

 

If the user's email address is being cleared, then that would be because on their AD Account and email address is not associated with it.

So are you saying the AD Sync process is not adding in new accounts? The Sync process monitors any Security Groups you've added to the screen Administration -> Security Groups, and as long as the appropriate System Setting option is set to add new user accounts in, then this should occur.

Let us know if this is the issue?

Regards

Click Studios

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Hi Guido,

 

The only reason it should wipe out an email address on a users account, is because the AD account does not have an email address associated with it. In addition to synchronizing security groups, we also sync certain attributes for all accounts i.e.

  • First Name
  • Surname
  • Email Address
  • Enable/disabled status
  • Office
  • Department

This process happens regardless of whether the user's account is in a Security Group or not.

Regards

Click Studios

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