stuartsjb Posted December 3, 2018 Share Posted December 3, 2018 Hi there, We're seeing a lot of these errors in the Windows event log on the server running PasswordState: "An error has occurred calling the method MoveSelfDestrucEmailData(). Error = Unauthorized, Unauthorized" Any suggestions? We're running v8.5 (Build 8537). Many thanks! Stuart. Link to comment Share on other sites More sharing options...
support Posted December 3, 2018 Share Posted December 3, 2018 Hi Stuart, After a recent upgrade, you should have been notified about the KB Article below in the User Manual under the Help menu. Can you have a look at this, and see if the Self Destruct folder in IIS is configured as an Application? If it is, can you tell us if you use any Load Balancers or Reverse Proxies? Regards Click Studios Link to comment Share on other sites More sharing options...
stuartsjb Posted December 3, 2018 Author Share Posted December 3, 2018 Ah, that did the trick -- thank you! I guess I didn't see the link to that KB article in the critical update. Thanks for getting back to me so quickly -- no more errors have been logged since I made that change! Stuart. Link to comment Share on other sites More sharing options...
support Posted December 3, 2018 Share Posted December 3, 2018 Thanks Stuart Link to comment Share on other sites More sharing options...
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