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Self destruct function error in Windows event log


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Hi there,


We're seeing a lot of these errors in the Windows event log on the server running PasswordState:


"An error has occurred calling the method MoveSelfDestrucEmailData(). Error = Unauthorized, Unauthorized"


Any suggestions? We're running v8.5 (Build 8537).


Many thanks!


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Hi Stuart,


After a recent upgrade, you should have been notified about the KB Article below in the User Manual under the Help menu. Can you have a look at this, and see if the Self Destruct folder in IIS is configured as an Application? If it is, can you tell us if you use any Load Balancers or Reverse Proxies?





Click Studios

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