brillbusi Posted January 16, 2019 Share Posted January 16, 2019 We're receiving a Build Mismatch Error in the Chrome Browser Extension after upgrading from a 7.X version of Passwordstate to V8.5 (Build 8556) We followed the suggestions here to no avail: We've also taken other troubleshooting steps, but the issue remains: - Restart browser - Uninstall/reinstall browser extension - Clear cookies and site data What other troubleshooting steps can we take? Thanks! -Drew Link to comment Share on other sites More sharing options...
support Posted January 16, 2019 Share Posted January 16, 2019 Hi Drew, We recently released a new build of the extensions and Passwordstate, so if you could upgrade Passwordstate to build 8573, then this will fix it for you. Regards Click Studios Link to comment Share on other sites More sharing options...
brillbusi Posted January 16, 2019 Author Share Posted January 16, 2019 Thanks, we'll try this. Just curious: why wasn't this a problem when we were on the 7.X version? Surely our api was several versions behind the browser extension then. Also, will we need to upgrade the server every time the browser extension is updated? Thanks and best regards, -Drew Link to comment Share on other sites More sharing options...
support Posted January 17, 2019 Share Posted January 17, 2019 Hi Drew, With the recent upgrade of the extensions, it had a dependency on a change in the Passwordstate API - this is not occurred for quite some time now, since version 7. Regards Click Studios Link to comment Share on other sites More sharing options...
SGauvin Posted January 30, 2019 Share Posted January 30, 2019 Hi, We also recently upgraded to 8556, and are having issues with the Browser Extensions for IE , Firefox and Chrome. We have users that have downloaded the latest extension, and are now not able to use the plugin. Unfortunately our Change Management process does not afford us to quickly upgrade to 8573 - it will take us at least 3 months to turn-around. Is it possible to get a copy of the -1 version of these Browser Extensions (one that works with 8556), so that I can get these workstation working again? Thanks... Scott Link to comment Share on other sites More sharing options...
support Posted January 31, 2019 Share Posted January 31, 2019 Hi Scott, We could provide you the source code for older builds of the extension, and you can manually load them into your browser. But you do get a warning every time you start your browser to want about a "developer extension" being installed, and you have to accept that warning. If this is okay, let us know and we can email you the source. Regards Click Studios Link to comment Share on other sites More sharing options...
SGauvin Posted January 31, 2019 Share Posted January 31, 2019 Hi, As an interim solution (until we can upgrade) I'm OK with getting the warning, and have to accept it. Please email me the details. Thanks... Scott Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now