Steve Tozer Posted January 21, 2019 Share Posted January 21, 2019 Hello, We've added a new LDAP server for user authentication set it for authentication and default. I have connected and imported the user from AD successfully . Assigned the user Security Admin. When trying to login via this user it doesn't login as if its an incorrect user. I've tried the email address, username including domain but still no avail. Wondering if anyone has any ideas. Thanks Link to comment Share on other sites More sharing options...
support Posted January 21, 2019 Share Posted January 21, 2019 Hello Steve, Sorry you're having some issues. So we do not share any sensitive information on the forums, can you contact us via the following page, and provide the following information - https://www.clickstudios.com.au/support.aspx A screenshot of the error you are seeing A screenshot of how your domain is configured in Passwordstate A screenshot of the account from the User Accounts screen Thanks Click Studios Link to comment Share on other sites More sharing options...
support Posted January 22, 2019 Share Posted January 22, 2019 Hi All, For anyone else reading this post, we believe the issue was related to the Authentication setting for the site in IIS - Anonymouus Authentication was disabled, which is not the defaults, and this causes browsers on other Operating Systems like Macs to prompt you for authentication - because the Macs are not joined to the Active Directory Domain. Regards Click Studios Link to comment Share on other sites More sharing options...
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