Error in application Log.

[Guest Joakim]

Source: Passwordstate Service

 

An error has occurred calling the method MoveSelfDestrucAuditingData(). Error = One or more errors occurred.

 

What to do?

 

[support]

Hello Joakim,

 

Can you check three things for us:

• On the screen Administration -> System Settings -> Miscellaneous tab, is your Base URL field here correct for your Passwordstate URL? 
• On this System Settings screen, if you click the 'Save' button, can you report the actual error it comes back with
• And in IIS, if you look at the Passwordstate web site (expand the site in the tree), is the 'SelfDestruct' folder configured as an 'Application' in IIS - this should have a different icon from most other folders?

Thanks

Click Studios

[joakim]

Hi.

 

Base URL is https://passwordstate

we use  https://passwordstate."domain".com and https://"servername"."domain".com

we have a ssl-cert with San-names. (dnsnames above)

 

error message

there is an error communicating with the self destruct message site on the URL of https://passwordstate.selfdestruct/. please check the logs folder on the self destruct site for more details. Error = the request was aborted could not create ssl/tls secure channel.

 

yes. selft destruct are an " IIS application"

 

 

[support]

Okay, thanks for confirming.

 

Can you change the Base URL so it, is correct, and save that change. Then restart the Passwordstate Windows Service.

 

Thanks very much.

Regards

Click Studios