Kurt Posted April 2, 2019 Share Posted April 2, 2019 Hello, We have a new deployment of Passwordstate and have yet to get the scheduled backups to run. Seemingly there aren't any errors that show it attempted to run and failed. Below is a screenshot of our setup: When we run it manually, it completes without issue: Am missing something with the setup? Is there somewhere I can check to locate any errors which would indicate why the backup isn't running? Thanks, Kurt Link to comment Share on other sites More sharing options...
support Posted April 2, 2019 Share Posted April 2, 2019 Hi Kurt, Can you check if the Passwordstate Windows Service is started - as this service executes the schedule? if it is, can you check the PassiveNode key in the web.config file (Located in the root of your Passwordstate folder), is set to "False" - if set to anything else, the Windows Service will not perform standard processing. And if this is set correctly, can you look in the Windows Application Event Log to see if there are any errors being reported by the Windows Service? Thanks very much. Regards Click Studios Link to comment Share on other sites More sharing options...
Kurt Posted April 2, 2019 Author Share Posted April 2, 2019 Hello, PassiveNode is set to 'Active' on both of our HA nodes. Should this be set to 'False' on both web servers? Regards, Kurt Link to comment Share on other sites More sharing options...
support Posted April 2, 2019 Share Posted April 2, 2019 Yes, at least one of your servers should always be set to 'False', otherwise the Passwordstate Windows Service will not perform any processing. Can you please change this, then restart your Passwordstate Windows Service, and this will fix it for you. Regards Click Studios Kurt 1 Link to comment Share on other sites More sharing options...
Kurt Posted April 3, 2019 Author Share Posted April 3, 2019 This fixed my issue. After changing the PassiveNode key in the web.config file from 'Active' to 'False' on my primary server and restarting the Passwordstate service, the schedule backup completed successfully overnight. Thank you! Kurt Link to comment Share on other sites More sharing options...
support Posted April 3, 2019 Share Posted April 3, 2019 Thanks Kurt Link to comment Share on other sites More sharing options...
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