manuelrsml Posted July 4, 2019 Share Posted July 4, 2019 Our IE crash as soon as we click save in the pop up window to save the password where you select a password list and a name . Does someone knows what is the cause ? I have exclude McAfee AV On-demand scan as per your advise for passwordstate folder but I have still this is the error we have in the application event log for the crash: EventData IEXPLORE.EXE 11.0.9600.19377 5ce88421 PasswordState-Win32.dll 8.5.3.7 5c355bad c0000005 00015619 276c 01d531a77cf5a67a C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE c:\Program Files (x86)\Passwordstate IE Extension\PasswordState-Win32.dll Link to comment Share on other sites More sharing options...
support Posted July 4, 2019 Share Posted July 4, 2019 Hello, We're not exactly sure what could be causing this, as we haven't had any other reports of this so far. Is it possible to test on another machine where McAfee is not installed at all? We're aware that even though exceptions can be configured for McAfee, it can still interfere. Also, just to let you know, we will not be doing any further development on this extension - the architecture is 20+ years old, and just too difficult to work with. Plus with the new version of Edge coming out, with IE support, our Chrome extension will work with this. Regards Click Studios Link to comment Share on other sites More sharing options...
manuelrsml Posted July 9, 2019 Author Share Posted July 9, 2019 I have seen before happening to other people that it does not work, maybe not crash, because I got your advise from those articles of reinstalling and removing folder and registry keys, essentially the extension does not seem to work , neither capture the passwords correctly , it crash , or automatically use them. But fine , I will have to let the business know there is no alternative. Thanks Link to comment Share on other sites More sharing options...
manuelrsml Posted July 9, 2019 Author Share Posted July 9, 2019 By no alternative meaning using IE with this product. Link to comment Share on other sites More sharing options...
support Posted July 9, 2019 Share Posted July 9, 2019 Hello, There will be an alternative as soon as Microsoft release the Chromium based version of Edge - our Chrome extension will work with this, and it has a new IE mode. Hopefully this will be available in a few months. Regards Click Studios Link to comment Share on other sites More sharing options...
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