support Posted June 17, 2020 Share Posted June 17, 2020 Symptoms A couple of customers have reported an 'Internal Server Error' when making calls to the Windows Integrated API (WinAPI) after upgrade to build 8925 or Higher. Cause Lack of NTFS Permissions. The Passwordstate Folder, and all nested files/folders needs Modify permissions for the account being used on the Passwordstate Application Pool in IIS. This is generally the NETWORK SERVICE account, but could also be a Managed Service Account Prior to the upgrade being initiated, Passwordstate was not put in Maintenance Mode - and calls were being made to the API during the upgrade process Resolution Manually delete the following files, as the upgrade process was not able to do this: c:\inetpub\passwordstate\winapi\bin\passwordstateapi.dll c:\inetpub\passwordstate\winapi\bin\passwordstateapi.dll.config c:\inetpub\passwordstate\winapi\bin\passwordstateapi.xml Link to comment Share on other sites More sharing options...
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