support Posted June 19, 2020 Share Posted June 19, 2020 Issue: https://www.clickstudios.com.au/documentation/move-new-web-server.aspx A customer has reported to us that when sending Self Destruct Messages, when using Office 365 as a email server, they were getting the following error: Text version of Error Data: Error: Transaction Failed. The server response was: 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to permanent exception with message Cannot submit message. Fix: Google for this error returns results saying you may not be able to send from one email address and authorize it to be sent via a second email address. This is possibly a bug with Office365 SMTP as of June 2020. In Passwordstate, Under System Setting, change this setting to the option in the screenshot below. This should fix this issue: Regards, Support Link to comment Share on other sites More sharing options...
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