technic_bygecko Posted September 14, 2020 Posted September 14, 2020 Hello, I'm having troubles configuring the email-settings to send a test e-mail under the Administration-->System Settings-->Emails alert and options. The settings we used are below : When i press the "Test Email" button, I get the following error in the Error Console: La référence d'objet n'est pas définie à une instance d'un objet., StackTrace = à admin_systemsettings_default.TestButton_Click(Object sender, EventArgs e) à System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) à System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) à System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) If I use the following settings, I dont get an error anymore , but we still dont receive the test mail. How can we fix this error ? Thank you
support Posted September 14, 2020 Posted September 14, 2020 Hello, Generally the Domain Name field is used for Exhange internally, and you specify your NetBIOS portion of the domain i.e. bygecko.com. If you're not using Microsoft Exchange, can you try removing this? Also, if you've not selected TLS, then the port number is generally 25 for email. Could you try that also? Regards Click Studios
technic_bygecko Posted September 15, 2020 Author Posted September 15, 2020 We made the changes and it's working now, thank you !
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