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Remote Site Agent - logs showing: API Call error for PerformAgentPoll = Forbidden, Forbidden: Access is denied.


tvarvais
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I have checked the key  and the configuration in the PasswordstateAgent.exe.config file and have restarted the service.  This was working fine until a few days ago but now seeing errors in the logs:

API Call error for PerformAgentPoll = Forbidden, Forbidden: Access is denied. 

API Call error for QueryHostHeartbeats = Forbidden, Forbidden: Access is denied.

API Call error for QueryPasswordResets = Forbidden, Forbidden: Access is denied.

 

All other remote site agents are fine.  What are the next steps to troubleshoot or should I just uninstall the agent and install it as a next step?

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