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Browser based RDP connections fail for member of the "Protected Users" group


sbt
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Hey there,

 

as of security best practices, we are limiting Admins to Kerberos only, thus restricting NTLM logins by adding them to the "Protected Users" group.

The issue is that these accounts can no longer make use of the browser based gateway connections.

This is the event on the DC.

 

image.png.40fe45bbe3d8c94b6cd410bd7f35f1a0.png

 

Do you know if it is possible to use Kerberos with your ActiveX RDP option?

 

Cheers

Sebastian

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  • 3 weeks later...

Hi Sebastian,

 

I am sorry we didn't get back to you about this.  We can confirm this behavior is the same in our test environments, so we have now logged a call with the vendor of the Gateway to see if there is a fix for this.( A third party develops the gateway and we integrate it with our software)

 

We'll report back here as soon as we have more information.

 

Regards,

Support

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Hello,

 

We have had feedback from the vendor, and unfortunately it is not possible to authenticate "protected users" within browsers.

 

There are also some restrictions in using the standard Microsoft RDP tool as well i.e. For "protected users", the local machine must be a domain member and Windows 10, 2012 R2 or later. You can not log in from Windows 7, or macOS.

Regards

Click Studios

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