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IIS Application Pools Stopping


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Issue:

You've noticed Application Pools being stopped in IIS, and even if you start them, the next day they are stopped again.  

 

2021-11-10_11-06-46.png

 

 

Fix.

Disabling the Microsoft Monitoring Service fixes the issue, but for a long term solution, you should exclude the w3wp.exe process from your monitoring service:

 

2021-11-10_11-08-08.png

 

Regards.

Support

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  • 3 months later...

Hi,

Unfortunately this fix won't work for us. Since upgrading to Build 9435 we have severe problems with the shutdown of the "PasswordstateApps" pool after using the API (Reporting, API, Browser Extension, Reset Portal).

Disabling and / or excluding as described above is not helping to fix the issue.

Ticket is already open.

Anybody else have problems with this after upgrading to 9435?

 

EDIT/UPDATE: It seems we found the issue. Disabling the service is currently not enough (latest Win2019 server). After removing the service completely, everything works fine again.

 

Best Regards

Philipp

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  • 2 months later...

Hi

 

We had the same problem with version 9435, we also updated to the latest version of Passwordstate (9512) but the problem persists.

After removing the Microsoft Monitoring Agent the problem was solved.

We use the Microsoft Monitoring Agent for our server monitoring through SCOM and also Azure monitoring depends on this service.

I hope Clickstudios can fix this problem because we currently have no monitoring/alerting on our Passwordstate servers.

 

Kind Regards,

Wout

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