Modifying Extension Fields and pop up login box

[tboggs13]

I login to a site that does a page overlay for login. The form info is below:

 

<div class="credentials">
              <label for="user_email">Email</label>
              <input autofocus="autofocus" autocomplete="on" type="email" name="user" id="user_email">
              <label for="user_password">Password</label>
              <input autocomplete="off" type="password" name="user[password]" id="user_password">
            </div>

 

I have tried using both the name and id fields in the extension configuration, but neither seem to work. Is it a problem with the [ ] or possibly that it is presented in an overlay?

[support]

Hi tboggs,

 

Can you tell us if this is a publicly accessible site we can look into?

Thanks

Click Studios

[tboggs13]

https://support.gfi.com/hc/en-us

[support]

Hi tboggs13,

 

Thanks, and we can see what the issue is here. This login dialog is using a nested iframe, which we do not support with our browser extension - basically an iframe is a web page embedded within another web page.

If you have a look a the URL being used here it's https://central-supportdesk.zendesk.com, and if you update your password record to use this it will form fill correctly. The only issue with this is you cannot navigate to the site https://support.gfi.com from Passwordstate, as that URL is no longer recorded.

I hope this helps.

Regards

Click Studios