support

Active Directory Sync Process still running

By support, August 15, 2019 in Known Issues

Passwordstate 9 Backups error: Could not load file or assembly 'ChilkatDotNet45.dll'

By support, April 13, 2021 in Known Issues

Passwordstate 9 all builds - Access denied on Dummy.txt when doing a Permissions Test

By support, April 2, 2021 in Known Issues

Password Reset Portal Error: "The value for the new password does not meet the length, complexity, or history requirements of the domain"

By support, March 2, 2021 in Known Issues

Passwordstate 8 - Accessing a password record configured for One Time Codes errors with "Character is not a Base32 character."

By support, February 18, 2021 in Known Issues

• qr code
• qr
• (and 3 more)

  Tagged with:

  • qr code
  • qr
  • base32
  • otp
  • one time password

Unexpected Error trying to open the exported passwords zip file.

By support, October 8, 2020 in Known Issues

Passwordstate logs me out instantly when trying to log in.

By support, September 30, 2020 in Known Issues

• loop
• logged out
• (and 1 more)

  Tagged with:

  • loop
  • logged out
  • no access

Error Code = Illegal operation attempted on a registry key that has been marked for deletion

By support, September 17, 2020 in Known Issues

• illegal operation
• registry key
• (and 2 more)

  Tagged with:

  • illegal operation
  • registry key
  • windows patches
  • reboot

Illegal operation attempted on a registry key that has been marked for deletion

By support, July 10, 2020 in Known Issues

WinAPI Internal Server Error After Upgrading to Build 8925 or Higher

By support, June 17, 2020 in Known Issues

Password Reset Fail with Exception Calling "LoadFile"

By support, June 2, 2020 in Known Issues

Browser Based Launcher sessions disconnect unexpectedly when using a Nginx Reverse Proxy

By support, May 7, 2020 in Known Issues

• nginx
• reverse proxy
• (and 1 more)

  Tagged with:

  • nginx
  • reverse proxy
  • proxies

SelfDestruct Error in Event Logs

By support, December 11, 2019 in Known Issues

DUO API error 40002: 'Invalid request parameters' ('username')

By support, October 17, 2017 in Known Issues

• duo
• two factor authentication

Troubleshooting Resets Getting Stuck in the Queue

By support, August 12, 2019 in Known Issues

Browser Extensions no longer seem to automatically fill a website when they previously did?

By support, March 6, 2019 in Known Issues

Performance issues accessing Passwordstate

By support, November 12, 2018 in Known Issues

The argument to SetTimeout must be greater than 0

By support, November 1, 2018 in Known Issues

Copy to Clipboard not working with Internet Explorer

By support, May 1, 2018 in Known Issues

Browser Extensions won't configure if using Azure Active Directory App Proxy

By support, March 8, 2018 in Known Issues

• aad app proxy

Windows Defender Quarantining AgileDotNet.VMRuntime.dll File

By support, February 19, 2018 in Known Issues

Unable to Sync Security Groups with Active Directory

By support, January 17, 2018 in Known Issues

• authenticted users
• ad
• (and 8 more)

  Tagged with:

  • authenticted users
  • ad
  • password resets
  • syncing to ad
  • synching
  • seecurity groups
  • active directory
  • passwordstate
  • domain admins
  • account operators

Remote Session Launcher won't launch sessions due to Chrome 63 bug

By support, January 15, 2018 in Known Issues

• bug
• chrome

Chilkat library blocked during upgrade, which can also cause issue with password resets

By support, November 23, 2017 in Known Issues

• chilkat
• dll

Passwordstate won't load after Windows 10 Fall Creators update

By support, November 22, 2017 in Known Issues

• error 503
• iis error 2307